The consumer care and communication module provides an introduction to and definitions of the concepts of consumer and communication, by providing the information and proficiencies necessary for effective implementation in a medical practice. For the efficient implementation of processes required in a medical practice this module also includes a general introduction to medical terminology as well as development and history of coding systems.
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The content of the office management module extends beyond just medical practice. Therefore, included in this module is the expertise required for the resourceful and successful managing of a general office as well as the more specifically-orientated management of a medical practice. Aspects covered in this module are an introduction to Office Management, Health and Safety and a prologue to the advantages of the effective use of Information Technology in the workplace.
This module provides an introduction to, and the definition of, the concepts to Consumer Care and Communication. It also offers the information and proficiencies both essential and necessary for effective implementation of the skills critical to excellent Consumer Care and Communication in a healthcare facility.
With the increase in litigation of medical professionals it has become increasingly necessary for support- and practice staff dealing with patients, to be aware of the factors that increase risk. The improvement of communication skills when dealing with patients has become imperative as well as the confidentiality associated with patient-doctor relations. This module covers the relevant Acts applicable to a medical practice and provides the knowledge and skills necessary for their implementation.
Part 1: "Funders Market and Managed Care"
The complexities and structures of managed care, as well as the various healthcare funding and insurance models, are all vital components of his module
Part 2: "Claims Management"
Claims management addresses the claims process to third-party funders. The Debt cycle, with processes and structures that need to be applied for effective debt management are covered
Anatomy is "the science of the structure of living organisms” therefore human anatomy is the science of the structure of the human body. There are two types of anatomy namely; gross and microscopic anatomy.
Physiology studies the normal function of living cells, muscles and organs. Physiology deals with the activities and interaction of physical and chemical processes of the body.
The DUXAH coding module has been designed to allow the learner to obtain the required level of coding knowledge a competent healthcare administration coder would require.
The fundamentals of Basics ICD-10 Coding is studied and the content, videos, assessments and examples are clinically appropriate and healthcare industry orientated. Any person successfully completing the Coding module would be able to offer coding services both in the public, as well as the private, healthcare industry.
- · business decision-making
- · in order to report back to shareholders and government regulators
Businesses and their products permeate into almost every part of our lives. The healthcare industry is of particular importance due to its significant nature. This module will expose the student to the relevant basics of economics and business management principles such as environmental scanning, operations and stock management, business strategy and more